How to Choose the Best Residential Air Conditioning Service

Are you a Denver resident that’s looking for a trustworthy air conditioning firm to hire? Do you want to ensure that your AC is always up and running the way it should be? If so, then you need to learn all you can about how to find the best residential air conditioning service in the area.

Doing so can give you someone to call whenever there’s a repair need. Anytime that you’re having problems, you can contact a technician to come out and take a look.

See below for more information on how to find the best residential air conditioning services near you.

1. Research Their Reputation

Maybe you’ve just moved to the Denver area and are looking for a service that you can trust. Perhaps you were burned by another air conditioning firm and need a new service to avoid the old one.

Whatever the case might be, it’s always helpful to look into the reputation of any residential air conditioning service that you’re thinking about hiring. Doing so can give you more confidence when you go to book an appointment.

The best way to read up on a company’s reputation is through online reviews. You can find these by either Googling the name of the company you wish to hire or reading the customer testimonials on their website.

Regardless of whichever route you choose, make sure to ask yourself a few of the questions below to get a better feel for the service:

  • Do the customers seem satisfied with the service that they received?
  • What issues were they having with their AC before they called? Did the technician fix it?
  • Do the clients feel that the service justifies the price?
  • How many times has the client used the air conditioning firm?
  • Are there any recurring negative comments about the company’s service or staff?

2. Find an Insured Business

No matter what residential air conditioning service you hire or how many people work for them, the service you hire is a business first and foremost. That means that they have certain liabilities they should have coverage for, just in case an emergency were to occur.

Imagine the horror of hiring an air conditioning firm, having the service damage your property in some way, then finding out that they don’t have any business insurance coverage. Now, you’re the one that’s left to pay the damage, injuries, etc.

Before you hire any residential air conditioning services, make sure that they have all of the proper business insurance policies in place. Don’t be afraid to ask; if they have policies, then they won’t be afraid to share that information with you.

Make sure you learn about the policies specifically. Do they have business liability insurance to cover any damage or mistakes on the job? Do they have workers’ compensation to protect their workers from any injuries sustained on the worksite (your property)?

Both of these policies (and others like them) are beneficial for the company, the workers, and the client(s). It may not lower the risk of an accident, but it can create financial security during one!

3. Find a Strong Communicator

There are two types of residential air conditioning services out there: those that prioritize communication with their clients and those that do not. You want to make sure you hire a company that falls into the former.

That way, the company can explain to you what the problem is, how long it will take to fix it, the solutions they’re going to perform, and so on.

You can gauge a company’s communication skills by the very first phone call. Be sure to ask them as many questions as you’d like and see how they respond.

Do they take the time to answer your questions or do you feel like they’re trying to rush you off of the phone? Are they putting the explanation in terms that you’d understand or do they just fill sentence after sentence with technician jargon?

4. Understand the Process

If you’re hiring a residential air conditioning service for the first time, then you’ll want to have a firm understanding of how they perform their services. How quickly can they get out to you? How long does the process generally take?

Usually, a technician can make an educated guess on your dilemma over the phone. Using that educated guess, they’ll give you a rough outline of what you can expect when the technician comes by.

You should also ask for the name of the technician that they’re sending to your property, just to ensure optimum safety.

5. Find a Knowledgeable Resource

Ideally, the service that you hire will be someone that you can contact any time that you have air conditioning or heater problems from this day forward.

But before you commit to a service, you want to make sure that they know their stuff. A great company doesn’t just come in and perform the service, they look at the overall indoor air quality as well.

For example, here at Walrath, we can help you get several products that can improve your air quality such as humidifiers, air cleaners, air filters, germicidal lamps, and more.

Invest in a Trusted Residential Air Conditioning Service

Now that you have seen an in-depth guide on how to choose the best residential air conditioning service in Denver, be sure to use this to your advantage.

Take the time to read this article for more information on the 7 common HVAC problems that require an expert’s touch. To get started, please give us a call at 303-232-4343 and we will be happy to assist you further.