What to Look For Before Choosing Local HVAC Contractors
Are you a Denver resident that’s looking to have a new HVAC system installed on your property? Do you want to find a service that you can hire for frequent maintenance and checkups? If so, then you need to learn how to find the best local HVAC contractors for your needs.
Here at Walrath HVAC, we believe that HVAC companies should grow their business relationship with each of their clients. That they should install and maintain the system over its entire lifespan.
See below for an in-depth guide on how to find local HVAC contractors that you can trust and build a meaningful connection with.
1. Positive Client Feedback
Before you find an HVAC contractor to hire, you want to make sure you’re looking at this through the right lens. An HVAC service is first and foremost, a business. Therefore, they must prioritize customer service and satisfaction above all else.
How can you make sure that you’re hiring the right HVAC contractors? By gathering intel before you even pick up the phone or fill out an online contact form.
What better way to get insight into an HVAC business’s track record than by asking their previous and current clients? Technology has made this easier than ever by allowing you to read through online reviews. These can be found either through the service’s website or by Googling the company.
If you wish to gain more insight, then you can ask the HVAC contractor for two or three client references to reach out to. There you can ask them the following questions (you can use these as you read through online reviews as well):
- Are the clients satisfied with the customer service that they received?
- What services have they had the HVAC contractor perform? How was it?
- Has the HVAC system had any setbacks since their initial visit?
- How long has the client worked with this HVAC contractor?
- How does this contractor compare to other HVAC contractors they’ve tried in the Denver area?
2. Search for a Variety of Services
It’s always great to find a trusted HVAC installation company, but what if that’s the only service that they perform? Now, you have to find another HVAC contractor—who didn’t install the unit—to oversee the care and maintenance of that system.
Ideally, you want to find someone that can help you throughout the entire lifespan of your HVAC system. They can point you towards the best system for your needs, install it, and maintain it. To find a contractor like that, you should focus on learning about all the services that they offer.
Here at Walrath Heating and Air Conditioning, we provide a plethora of heating and cooling solutions to our Denver clients, such as:
- 24-Hour maintenance service
- Access to professional service technicians
- Planned service agreements
- System design (and insight)
- Sales and Installation
We can help you find the right system for your needs. We have a deep inventory of products to ensure your Denver property is always staying comfortable during the summer and winter months.
3. Ensure They’re Insured
You never want to go into business with an HVAC contractor (or any other labor-intensive service) that doesn’t have its insurance needs in order. Doing so can be putting you in a very risky situation.
Imagine the horror of having a technician get injured while performing a service at your house. If the HVAC contractor’s service you hired doesn’t have business insurance in place, you could be held financially liable, since it occurred on your property.
You need to make sure that the company you hire has coverages for things such as business liability insurance, workers’ compensation, and so on. These are used to protect their company, their workers, and their clients (you) from any financial setback.
While it might be unorthodox, don’t be afraid to ask the HVAC contractor about their insurance coverages while you’re on the phone with them. If they have it in place, they’ll have no issues telling you about it.
4. Look for Positive Communication
You deserve to be kept in the loop with your HVAC project. A reputable HVAC contractor will always prioritize strong communication with their clients.
You can gauge this during the initial call. Give them a ring and ask them as many questions as possible regarding their product inventory, processes, services, and so on. If they take the time to answer all of these questions honestly, then you can have more confidence in their business model.
However, if the contractor tries to beat around the bush or rush you off the phone, then cross that company off your list.
5. Hire Experience
The HVAC system is one of the most important aspects of your house. It ensures that you’re warm during those cold mile-high winters, as well as cool and calm during the hot summers.
For that reason, the contractor you hire to install/maintain it should have the necessary years of experience. This will ensure that you can entrust them with the care of your entire unit.
Take the time to look at the credentials of any HVAC expert you speak to. How long have they been in business? How do they train their staff? What certifications do they have?
Hire Local HVAC Contractors for Your Property Today
Now that you have seen an in-depth guide on hiring local HVAC contractors, be sure to use all of this information to your advantage.
To learn more about your system, be sure to read this article for the 7 most common HVAC problems that will require an expert to fix.
For more inquiries, please be sure to reach out to us via phone at 303-232-4343 and we will be happy to assist you further.